Terms and Conditions

1) Scope of Application
These Terms and Conditions apply to all online purchases made by individuals or legal entities (hereinafter referred to as “the Customer”) on the website www.americanchickencoop.com. By placing an order, the Customer agrees to be bound by these terms.

2) Ordering Process and Contract Formation
2.1 The Customer selects products and adds them to the shopping cart.
2.2 To proceed, the Customer enters their information, selects a shipping method, and chooses the payment method.
2.3 Before finalizing the order, the Customer can review and modify their entries.
2.4 By clicking on “Place Order,” the Customer submits a binding purchase offer.
2.5 The contract is confirmed once the Customer receives an order confirmation via email.

3) Right of Return
The Customer has a 30-day return period from the date of delivery to withdraw from the purchase without providing a reason. Returned items must be unused and in their original condition and packaging.

4) Prices and Payment Terms
4.1 All prices are listed in USD and include applicable taxes.
4.2 Shipping is free of charge.
4.3 Payment is accepted via credit and debit cards only (Visa, MasterCard, American Express, Discover).
4.4 Full payment must be made at the time of ordering.

5) Shipping and Delivery
5.1 Products are shipped to the address provided during checkout.
5.2 If delivery fails due to customer error (e.g., incorrect address), the Customer may be liable for additional reshipping costs.
5.3 No in-person pick-up is available.

6) Retention of Title
Products remain the property of AmericanChickenCoop until full payment is received.

7) Discount Codes
7.1 Promotional discount codes are valid for a limited time and cannot be purchased.
7.2 Only one discount code can be used per order.
7.3 Discount codes are not redeemable for cash and are non-refundable.

8) Gift Cards
8.1 Gift cards are valid for three years from the year of purchase.
8.2 Gift cards can only be used on www.americanchickencoop.com.
8.3 One gift card per order.
8.4 Gift cards are not redeemable for cash.

9) Legal Warranty
Customers are entitled to statutory warranty rights. If a product is defective, we will either replace it or issue a refund depending on availability and the Customer’s preference.

10) Limitation of Liability
We are not liable for indirect damages, except in cases of gross negligence, willful misconduct, or injury to life or health. Our total liability is limited to the value of the purchase.

11) Custom Orders
If the Customer provides specific instructions for a custom order (e.g., text or design), the Customer must hold the legal rights to all submitted content. We reserve the right to reject any custom content that violates applicable laws or ethical standards.

12) Force Majeure
We are not liable for any failure to perform due to circumstances beyond our control, including but not limited to natural disasters, strikes, or supply chain disruptions.

13) Intellectual Property
All content on www.americanchickencoop.com, including images, texts, and graphics, is protected by intellectual property laws and may not be used without prior written consent.

14) Applicable Law
These Terms and Conditions are governed by the laws of the United States.

15) Dispute Resolution
In case of unresolved disputes, the Customer may use the official U.S. consumer dispute resolution platform. If no agreement is reached, the courts located at the seller’s registered address shall have jurisdiction.

Contact Information
If you have any questions, please contact us at:
📧 support@chickencoop.com